Accountancy Support For many business managers, record keeping and particularly bookkeeping is an onerous task. We provide an easy to use hosted system for maintaining your accounts, invoicing and report generating which has been designed for use by people who have no previous accounting experience. Features Accessible from anywhere in the world Multiple concurrent users Intuitive interface No accounting jargon Free and fast support Totally free for two months - no obligation to buy Low monthly payments No annual contract - cancel at anytime Reminders by email when an invoice becomes overdue Save time and never forget to repeat invoice a customer Quickly and easily generate VAT returns Ability to send invoices by email Stay on top of unpaid invoices Easily store and retrieve information on all of your customers and suppliers Record how and when payments have been made and received Accurate record keeping Benefits Saves you time and money Easy payment terms improve cash flow The freedom to respond quickly to queries regardless of if you are at home or in the office Ease of use even by non accountants Accurate Peace of mind knowing you will never overlook an invoice Back to Top Advertising We are able to offer a wide variety of internet based advertising and design advertising banners which can be used on websites as well as in printed form. Features Internet based Indexed by the major search engines, e.g. Google Can link to the client’s website or stand alone Available to view for contracted period, up to one year Benefits Higher profile than solely maintaining a business website Gives instant internet presence Constant availability to viewers, thus better value than other types of media advertising Cost effective, value for money Back to Top Biometrics Biometric authentication uses human biological characteristics for authentication purposes. We provide the apparatus required to measure and analyse such characteristics and the hosted software solutions required to process and report on the information, in the way your business requires. Typical uses include access control in high security areas, ID verification prior to exchange of valuables or sensitive information and monitoring persons being cared for or released into the community. Features Human biological characteristics used for ID verification Portable or static systems Benefits Unique to each individual: There is virtually zero probability of 2 people sharing the same biometric data Cannot be lost: Only in case of serious accident, e.g. amputation, can biometric properties of an individual can be lost. Cannot be shared: As a biometric property is unique to an individual, it is extremely difficult to share Cannot be copied: Biometric characteristics have to be identified from a live individual, making a biometric virtually impossible to forge Human forgetfulness (e.g. of pass codes or swipe cards) is not an issue Can be used to update records electronically, in real time Back to Top Business Insurance What we help our clients to do is to access friendly, independent professional advice, on choosing the best insurance policy for their particular requirements. Features Business placed with the majority of the well known insurance companies Access to the whole of the Lloyds of London insurance markets Products include: Marine Group Travel Credit Legal Expenses Engineering Material Damage Goods In Transit Motor Employers Liability Money Insurance Directors' and Officers' Public/Products Liability Professional Indemnity Business Interruption Inspection Contract Non-Insurance Products Benefits Friendly, independent professional advice Guidance through the maze of insurance policies Guidance through the pitfalls contained within the terms and conditions of insurance policies Back to Top Call Centre Campaigns Our expert call centre personnel are able to run successful targeted telemarketing campaigns on a client’s behalf, whether business to business or business to consumer. We take away the discomfiture of making cold calls to potential customers, freeing the businessman to carry on doing what he does best. Features Experts in the field Cold calling a speciality Target marketing Dedicated team Benefits Existing staff not diverted from current activites We can source leads for you "Pain Free" marketing Back to Top Change Management Systems Using a trackable ticket system, to monitor change requests through to completion means that queries never simply get “lost in the system.” Clients and staff are able to monitor progress of their request and add comments, where relevant. Our hosted software allows reports to be generated, by age, type, originator, outcome, etc, so that managers can monitor the processing of requests against KPIs as well as individually. Features Sophisticated, customisable report generation Multiple uses Customer support Customer complaint processing Customer order tracking Internal purchase request processing Deficiency/dilapidation reporting Internal support requests (e.g. IT support) Contract management Managing the change and evolution of systems (configuration management) Supports internally and externally generated requests Incorporates businesses’ own KPIs Benefits Trackable Invaluable management tool Transparent accountability Cost and time savings Back to Top Company Formations For many businesses there are significant advantages to trading as a limited company rather than as a sole trader or partnership. We have the expertise to form a company quickly and economically. Whilst we are at it, we can also register a suitable domain name for the business, see Domain Name Registrations, below. Features Same day service available Simple process Complete package Benefits Trouble free Quick Economical Fiscal benefits to incorporation Limited liability Back to Top Customer Services We provide remote support to our customers, via remote access, sharing your desktop with the people who can help and also with our Ticket Support System. Additionally, we have an extensive Online Help wiki, a searchable help database that we add to whenever a new development is made or a common support query is identified in relation to our products and services. Features Prompt support in answer to your queries Trackable query system Friendly, approachable operatives Dedicated team Benefits Personal service Fast response Enhances your user experience Back to Top Domain Name Registrations Whatever domain name suits your requirements, we can check availability and register your choice, provided it is not already taken. We can also advise on alternatives, should your original selection be unavailable. Features Availability of similar names researched if your first choice is unavailable .com, .uk, .eu and all other extensions available Renewal reminders near to expiry Benefits Quick Professional service Economical Back to Top Fax and SMS Service Fax2email Your own fax number without a fax machine! Your faxes are delivered as an attachment to an email, the email is sent to you within seconds. Blocks of numbers are available for departmental fax distribution. Each email states the time it was received, the caller id and the called number. Speed, reliability (and price!) sets us apart from other services Features Allows you to check your faxes from anywhere you can pick up email or anywhere with a web browser Easily copy and paste the fax images into other image applications Can easily handle high volumes Distribute the fax as easily as forwarding an email Automatically archive the fax along with your email Each email states the time it was received, the caller id and the called number Benefits Saves the cost of a fax machine and rental of a telephone line Speed, reliability (and price!) sets us apart from other services Saves paper (but of course you can choose to print them if you wish No more toner, machine repairs/servicing or high phone bills Environmentally friendly Back to Top SMS Service Email2SMS In the same way as our fax services - we can offer either: • Rx - We give your phone an email address We pack as much of the email as we can into 160 characters and send it to your phone. You'll usually receive your email within 30 seconds. • Tx - you can send email to any mobile phone (or fax) by simply incorporating the phone number into the email address. Our Tx service delivers to fax or sms - automatically selecting which path to take, any UK number starting 07... is assumed to be a mobile and the email is sent as an sms. Everything else is assumed to be a fax. So if you're faxing the UK & worldwide or sending text to UK mobiles it's easy. Features Use for alerts and notifications Bulk messaging possible Benefits Quick, convenient messaging Portable Less disturbance to recipient than phone calls Increasingly popular method of customer contact Back to Top Inventory Management Our hosted inventory management system can be configured to run either separately or in conjunction with our e-commerce package. The inventory management system will generate supplier orders automatically, when stock levels fall below a pre set level. Features Customisable reporting Stock level monitoring Automatic restocking alerts Can be tied to e commerce solution or stand alone Retail or consumables Benefits Labour saving Cost efficient Reduces over/under stocking Avoids embarrassing stock outs Easier stock taking and reconciliations Identification of slow/fast moving stock items Back to Top Invoicing Our hosted invoicing software can be bundled with other products such as our accounting and e commerce software, in order to tailor the perfect comprehensive solution for small to medium sized businesses. Features Internet based Multi-currency VAT calculated and rate changes accommodated Recognised software for VAT filing Payment terms customisable by customer Statement generation E-mail out facility Compatible with our accounting software Secure Benefits Accessible from anywhere Simple to use Cost effective Free trial available Back to Top Management Consultancy We offer objective advice and the implementation of solutions to improve business performance. Features Multi-disciplinary team Entrepreneurial expertise Experienced in systems analysis Experience gained from hands on business management Personalised service Benefits Objective viewpoint No business “too small” Back to Top Marketing Leads We are able to provide a client’s business with targeted campaign leads, filtered by business type trade and location. These leads are arranged in tailor-made campaigns and contain cleansed data, including contact names, addresses and telephone numbers. Features Target leads by search categories Information typically available with each lead: business name address and postcode telephone numbers company number industry code and description premises type risk indicator number of employees contact name and position Advanced search information allows search by risk assessment, profit levels, turnover, number of employees, or postcode Telephone preference service exclusions available Database regularly cleansed to ensure numbers and contact details, etc are current Manage leads and monitor campaign progress with our detailed campaign management and reporting system Designed for telephone campaigns or mail merges Automatic call back reminder facility “Add notes” facility Benefits Saves cost and time associated with other methods of lead generation Available online, saving paper and avoiding data theft Result monitoring, highlights staff productivity levels and successfulness of approach “Wasted numbers” recycled Back to Top Payroll Our hosted payroll management system has been designed to run independently or in conjunction with our accounting and home working packages. It easily deals with holiday pay, National Insurance Contributions, overtime and assorted shift patterns. Features Accredited by the HM Revenue & Customs (HMRC). All the pay calculations fully comply with the HMRC's Quality Standard Internet based Employees individual accounts to log in and view/print their own current and past (up to 3 years) payslips, P60, and P11D at any time, and update their own personal contact details, etc Auto-Tax Code updates Inbuilt user friendly auto e-filing system. Auto consolidation of Monthly/Quarterly P32 Returns to the HMRC Auto compiling of End of Year (EOY) P14 and P35 Returns Auto Comprehensive P11 Reports and Pay Summary Data Exports: Key data, such as cost to the employer etc, have been converted into CSV and XML files ready to export. Export Nominal code report to all major accounting packages like Sage Accounting SSP,SMP, SAP, SPP Auto Calculation Complete processing for leavers Add new employees easily with any start date supports COMP, COSR, AVC and Stakeholder Pensions Flexible Pay Period Calculation Electronic Payments & BACs supported Holiday/Absence Admin Deductions facilitated Online payslip viewing, plus fax/SMS payslip option Free online help and support Instant updates Benefits Fast Easy Accurate Secure No software installation or set up required, completely browser based No version control issues Environmentally friendly, cutting back on paper usage Back to Top Photography We work with a team of professional photographers who create 360 degree virtual tours as well as flat photographs. These are very high quality images which can be used in a wide variety of media. Features Fully trained experts in the field State of the art equipment and techniques 360 degree tours available Quality controlled Benefits High quality, professional results Sessions booked at a time convenient to the client A picture is worth a thousand words Available to you on disk, as an addition to your website/on line brochure, etc Back to Top Reporting Available in conjunction with our other software modules, our hosted report generating software enables the client to generate meaningful reports online, convert them to graph or chart format, if required and save them for future reference. Features Customisable Custom filter Graph and chart options Design and save custom reports Export to Excel Filter information by permission status/ organisational relevance Benefits Management information instantly available at the touch of a button Enhances informed decision making Time saving Labour saving Real time updates mean information is current and relevant Back to Top Technical Authorship/Copywriting Our in house copy writer can transform rough ideas into copy for clients’ websites, brochures or advertising. We can also help create manuals, training documents, and slogans. Features Technical or informal/friendly style Flexible service Attention to customer’s requirements Specialising in website copy Author has many years business experience working within legal, accountancy and commercial operations Attention to detail Benefits Author accustomed to working with web and graphic designers to customer specifications Willing to work to both highly specific and extremely vague briefs Back to Top Training We provide training on the usage of all our systems and products. This can be provided remotely or face to face, either at our premises or a venue chosen by the client. Features Lead by experts in their field Many modules available remotely Conducted at client’s premises or venue of choice Benefits Staff become more productive/efficient May be a pre requisite of contract being awarded Staff retention levels may be enhanced Compliance with legal requirements Enhances credibility of business Back to Top Virtual Tours Virtual Tours are a full 360º image of a particular room or area, controlled by the user, bringing them much closer to our clients’ businesses. A tour can be added to a website or made available for viewing on a computer disk. We work with a professional photography team that specialises in virtual tours. If a client takes out more than one tour, they can link them together using a hotspot, which will mean that people can click on different areas of the tour, and be directed to another tour! More information, along with example tours can be found at www.a2360.co.uk Features Displays a photograph on a 360 degree rotation Zoom in, zoom out function All round visual features from left to right, floor to ceiling Add to website or make available on computer disk Benefits Greater detail and impact than mere flat photography Aids appreciation of product Back to Top Websites We create modern, highly professional websites at extremely competitive prices. This can be done from scratch, or for fast, high quality website development we can use one of our stylish website templates. For more information and to view our templates, please visit www.designinmind.co.uk. Features Modern Stylish Professional-looking Flash animations option Benefits Creates the right impression Affordable Public entities and businesses are now “expected” to have a web presence Maintains competitive edge Publicity Back to Top Web Based Management Systems Utilising the talents of a multi-disciplinary team of professionals, we have developed sophisticated, modular management systems. For each business we can tailor make the perfect hosted package, to enable management to control the information needed to run the business successfully. Features Internet based Modular Tailored to specific business requirements User-customisation of reports Real-time data processing Reports Export to Excel Graph and chart options Security features Benefits No disks/software to install Runs anywhere there is internet access Secure No worries about version control/updates Back to Top Business Directories The vast majority of people looking for a business in the UK state that they would conduct their search online via the internet. It is therefore really important for businesses to have a prominent presence on the internet. Advertising on one of our business directories makes this possible. Features Real time database editing Reporting expired/due to expire listings Username and password for each of your clients Enhanced search facility Increased portfolio of products for your clients Change Management Circa ten years hands-on experience in setting up and supporting call centres Tailor made VoIP telephony solution Sophisticated call management and reporting Virtual or physical call centre Benefits Saves time and money Improved user experience Improved customer satisfaction Report generation enhances management control Rapid set up “Business in a box” available if required Distributed workforce facilitated Back to Top Business Opportunities We welcome contact from potential resellers of our products. Enthusiasm and commitment to succeed are more important than capital. We are also able to offer a complete e commerce package for people with the drive to succeed in internet sales either as a manager or business owner. Features Options include “turnkey”/”business in a box and enhancements/add-ons to your existing business Professional looking website E commerce solutions Reseller opportunities in respect of Internet based products Sophisticated MIS Benefits Ease and speed of set up Tried and tested systems High levels of support and training available Low capital investment Back to Top Support for ISO 9001 Accreditation ISO Accreditation can make the difference between success and failure when attempting to gain an all important contract, especially if dealing with local or national government. This accreditation significantly affects the way a business is perceived. We provide advice and support to businesses striving for ISO 9001. Features Experienced specialists BSI qualified Lead Auditor Accreditation is a prerequisite in obtaining many contracts, particularly local and national government Benefits Supports a business’s credibility with clients Pre qualifier in many tenders Conscious improvement of systems enhances business performance Back to Top VoIP Telephony VoIP delivers a greater level of cohesion between data, internet, and communications than ever before. VoIP is the future of telephony, typically resulting in shrinking the cost of making telephone calls by an incredible 75%! Our VoIP is coupled with a sophisticated PBX system, together with our software, which manages and monitors call time and costs, making it an effective tool for small businesses and multi-nationals alike. For further information please see www.a2voip.co.uk. Features Internet based Location independent Video conferencing option Call monitoring Detailed report generation Sophisticated PBX system Quick, easy set up On-Hold Messages System Voice Call Recording Software Call Attendant Voice Mail Benefits No need for expensive equipment Facilitates operations of distributed workforce Substantial savings on Worldwide calls Free calls between extensions, regardless of geographical location Free trial Back to Top E-Commerce Shopping Linx is a fully customizable e commerce website, complete with online payment facilities and client access facilities, all managed through a user-friendly interface. Shopping Linx enables clients to trade on-line 24/7, increasing their capture area from their local environment, to the whole nation. It also incorporates a sophisticated stock management system which can be configured to auto generate supplier orders as soon as stocks fall below a predetermined level. For examples, or further information on Shopping Linx sites, please visit the Shopping Linx website; www.shoppinglinx.co.uk Features Unique shop name Customisable branding including header graphics or animations Unlimited products option Shopping basket/cart with "add to basket" option which will automatically collate the products, add up the product costs, and add delivery and VAT per product or total order Editable by client Stock control option with automatic reorder facility Online brochure option Link up to many payment systems i.e.: PayPal, Worldpay, PayPoint etc Username and password Introduction, giving visitors an overview of the shop, which may include company logo, introductory paragraph, best selling products, contact details and more Various style layouts Search facility: a fully integrated search engine to allow visitors to find products quickly Virtual groups: create categories and sub categories for easy site navigation Online customer database auto generated from customer orders and enquiries Selectable size groups to suit range of products, and option to place size selection drop-down boxes on relevant items National and international delivery groups/zones option Image bank and uploader, providing secure online image storage with easy access Automatic order processing and e mail notification Order management via order processing interface Accommodates drop ship or inventory holding businesses Terms and Conditions, Privacy Policy and Returns Policy, which can be amended to suit business needs, clearly displayed Design service available Support service available Benefits Open 24/7 Extends potential client base worldwide Substantial savings compared with ebay shop Substantial savings compared with retail premises Secure Easy to set up, manage and maintain Back to Top Credit Checks It is difficult for businesses to decide how much credit to extend to customers or to estimate the risk involved in undertaking a major contract. By performing credit checks on behalf of a client we can provide valuable information to help in the decision making process. Features Rapid Response Ease of use Confidential service Benefits Avoids bad debt problems Aids in decision making Back to Top Home Working Systems The primary difficulty with a distributed work force is ensuring that staff members are genuinely working the hours they claim. Our online, hosted system monitors the individual’s online activity, automatically logging them off when inactive. It thus operates as a sophisticated clocking on/off system. It can also be tied to staff telephone usage, reporting the time spent on each individual call, the number called, etc. Features Staff activity monitored Automatic log off of inactive staff Real time reporting of staff activity Custom reporting Activity time can be linked to pay Benefits Cost saving Environmentally friendly Popular with staff, due to lifestyle enhancement Higher staff retention rates, especially when personal circumstances change Improved productivity due to minimised social interaction Tiredness due to lengthy commutes eliminated Reduced absenteeism Flexi time, job sharing and part time work easily accommodated Eliminating staff travel costs is equivalent to a significant pay rise, at no extra cost to the business Back to Top

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